Cruise line Support
Salary Range:$10.00 To $14.00 Hourly
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What to expect
Inbound customer service calls from Princess Cruises Guests and travel agents
Possible outbound calls to client-designated internal support departments, client’s customers and/or client’s travel agent partners for status and clarification purposes
Transferring of inbound calls or outbound calls to other clientdesignated internal support departments or client account representatives
Upsell members additional cruise packages to enhance the member cruise experience​
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Technical Requirements
• Dual 19" Monitors (1280 x 1024 (SXGA) screen resolutions) Recommended
• Hardwired Internet Connection of 10mbps download and 3mbps upload
• Windows 10 (MAC NOT ALLOWED)
• Dual-core 2.8GHz or better CPU
• 8GB of RAM
• 60 GB of total available space on HDD
• USB Headset
• Quiet work space
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